These recommendations are from salespeople, customers, creatives and account service team members. I can provide contact information upon request.

Dick is one of the most experienced, knowledgeable and creative Account Directors I know. He always brings forth great thinking, ideas and fresh approaches to his clients’ business challenges. He has incredible knowledge of how to maximize engagement and get results with key influences within any type of distribution channel. If you have a business challenge, I highly recommend getting him involved. You will not be disappointed. Greg Hoglund, Area Vice President, Sales and Marketing

He brought new and creative thinking to the process that resulted in highly successful, innovative products. He is great to work with. Alan Childers, Program Manager at MOBIS Parts America

Dick is a true bottom-line guy. He quickly gets to the heart of a business issue and keeps everyone focused on how to put the best solution together to meet the customer’s needs. Dick is also adept at reaching across organizational lines to creatively build new solutions for customers. Dick builds great relationships with customers and turns those great customer relationships into business growth! Lorraine Frias, Communications Director, UnitedHealthcare

Dick is highly innovative and an expert in developing solutions to address our client’s business objectives. His attention to detail and “can do” attitude has resulted in new sales and business. Lisa Mis, Regional Vice President

Dick is a creative and resourceful business developer who has continually proven his leadership qualities by driving successful business opportunities. You couldn’t ask for a stronger Account Director for driving new initiatives. Tom Jacobsen, Account Supervisor

I always loved having him on the team because of his strategic abilities and open mind, always pushing our creative to be the best it could bein creating innovative solutions for our clients. I would highly recommend Dick. Frédéric Le Bail, Group Creative Director, Gage

I worked with Dick on a variety of sales and marketing initiatives. His creativity yielded some innovative products that we used and – more importantly – worked for our audience. Dick is a great collaborator and a pleasure to work with.  Larry Katzke, Marketing, American Honda Motor Company, Inc.

You might be able find a more capable, knowledgeable, creative and experienced person, but I’m not sure where! Dick is the consummate professional. He is both proactive and responsive and is very effective. He’s got particular expertise in the automotive industry as well. If you want results, you want Dick Fiala. Period. Mark Lashley, Regional Vice President

Dick is an incredible asset to our team in developing strategies, tailoring them to the clients’ needs and presenting the materials. The experience and energy he brings to our client meetings is incredible! Mark Dillon, Business Development Director

Dick is a creative marketer. He understands his clients’ business objectives and knows how to design effective, integrated marketing programs that drive measurable results. Jeanne Tompkins, Area Director

Dick is an excellent resource in the sales process in identifying business issues and marrying them to a creative incentive or consumer marketing concept. Dick truly understands the automotive market and how to motivate a sales audience to perform over objective. Additionally, his easygoing personality provides an environment which allows for open dialog and productive meetings. Dick was an excellent partner at my side when managing the sales process. Andrea Nanigian, Business Development

Dick provides a strong dose of creativity to the projects he directs. His insight and experience ensure results, and his collaborative approach empowers others to contribute to the outcome. In a world where clients have a tendency to re-use what works, he is constantly looking for new ways to engage an audience and a novel approach to accomplish goals. Steve Huffman, Recognition Services Director

In my many years of working with Dick, I have enjoyed his creativity and ability to collaborate. He has a keen analytical mind that allows him to quickly comprehend a variety of business situations. Dick has demonstrated time and time again his ability to marshall a variety of resources into a cohesive solution that creates a positive impact on a business situation. Doug Kitrell, Director

He is an amazing asset to any company. He worked directly with me on automotive and motorsports accounts, focusing on changing behavior in the channel. He is an extremely dynamic individual with a very creative mind, always bringing unique ideas to the table that were actionable and measurable. He is a team player and was also able to be the quarterback when needed. He was both client-facing and coordinated the internal resources as well. He is amazing at both. My clients loved him and he was well-respected within BI during his long career with us. Did I also mention he has amazing presentation skills? A dynamic person indeed! Joanne Majoue, Business Development Director

He’s a creative, talented Account Director, has a great demeanor with both clients and internal business units, and is a gem to work with. Jody Hunter, Account Supervisor

Dick is the consummate teammate. He selflessly works hard and smart to help our clients achieve their goals and objectives. Dick’s value is demonstrated best when presented with a challenge. While he is creative and resolute about addressing the challenge, his talent lies in his ability to listen, find consensus among team members, and draft solutions that resonate with our clients. Kevin Haggarty, Business Development Director

Professional and composed with a keen mind – that is how I describe Dick. The department go-to guy when a client was seeking a cut-through-the-clutter solution. Dan Brasch, Major Gift Officer, Minnesota State Colleges and Universities

I have always found him to be very creative and solutions-oriented. Always focused on meeting or exceeding the customer’s and internal team’s expectations! Jim Giossi, Business Development Director

He is extremely dedicated to his craft, focused on delivering positive results for his clients, and passionate about his job! He has been a tremendous asset to me throughout the years. Kevin Gorman, Business Development Director

Dick is great to work with. He understands his clients as a group and listens to them as individuals to identify their needs. He is solutions oriented. He maintains excellent rapport with his clients and his team, which for me, as a Creative Director, is important because he is open to new ideas and to presenting them. In other words, he’s a facilitator, not a road block.  Susan Volkmer Ahrens, Marketing and Internal Communications Leader